17.11.20 - Somerset NHS Citizens' Panel

(this is a separate group and is not part of the surgery PPG)

  • Do you want to your views heard by decision-makers?
  • Could you make a difference and represent your community?

If this is you then please click on the links below for more information

click on this link to view the Citizens Panel poster (opens new window)

click here to visit the Citizens panel website (opens new window)



PPG Survey

March/April 2018 The survey has now closed.


Wells Health Centre has both a Patient Participation Group (PPG), who meet on a regular basis, and a Virtual Patient Group who contribute via email. The Wells Health Centre PPG was formed in January 2013.  The Group is voluntary and represented by a committee made up from patients, the Practice Manager and other staff. On occasions a doctor will attend meetings.  Patients hold the posts of chairperson, secretary and public relations officer.

The PPG aims to establish good communications between patients and the practice, and to represent the views of patients to help improve services.

If you would like to contact the PPG please do so via reception or by email the – the PPG represents you!


Virtual Patient Group

Would you like to join our Virtual Patient Group? Your views are valuable and we would like to find out what you think of our services and how they might be developed to meet patient need. The virtual group is an extension of the PPG and members will receive minutes from meetings and can contact the PPG by email.  Members are occasionally sent a survey by email (usually no more than 3 times a year), and a report on the findings and actions is published on this page.

To sign up  click here to download the Virtual Patient Group enrolment form.


Survey Reports (PPG)

Surveys that Wells Health Centre patients have contributed to are listed below – please click the report name to open it.

Patient Participation Report for 2013-14
Patient Participation Report for 2014-15

Patient Participation Report for 2015-16

January 2013 - Waiting area and your rights concerning personal information
February 2013 - Extending opening hours
November 2013 - Patient information TV and review of extended opening
January 2014 - Prescription survey
March 2014 - Patient satisfaction survey
May 2014 - Patient education survey
July 2015 - Innovative use of technology


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