On Thursday 15th October the practice will be closed between 11:15 and 13:45 for essential training for the surgery team. If you have any urgent requests you will have the option to talk our colleagues at the Wells City Practice, who are kindly helping us during this time. As usual, if you have a medical emergency please call 999 immediately.
Please note that the surgery will be closed on Monday 31st August; we will re-open at 08:00 on Tuesday 1st September.
You can now access hundreds of self-help videos by clicking on the link below. Areas range from Allergies to Heart Problems to Vaccinations. There is also an app available on that website.
Young Somerset has launched virtual hubs for young people and their parents/guardians to talk about wellbeing and mental health support available in Somerset.
Engage Consult (our online consultation process) can be set-up so that Carers can send in queries/scripts on behalf of those they care for. So far we have received queries on medical matters, referrals and medications It is not a service for use in an emergency but it is quick and easy to set-up and allows the user to send queries at a time that is convenient to them. The Practice aims to respond to all queries on the day we receive them. We would encourage all our Carers to take up this opportunity. Please click on the link below to see the Guide for Carers.
We are introducing online consultations on Monday 1st June; please revisit these pages in June to find out more. 'Engage Consult' allows patients to communicate securely and safely online with the surgery about non-emergency medical conditions or admin questions. It also offers 24/7 access to symptom-specific self-help information and easy access to other local NHS and self-care services.
On Thursday 21st May 2020 we are installing a new IT network between 11:20 and 13:20. During this time you will still be able to contact the surgery by phone but we will not be able to book appointments or access your medical records during this time. If you have emergency please call 999. Please avoid calling during this time if you can safely do so.
Please accept our apologies but we are having problems with our phone lines this morning - we are in touch with the telephone engineers to resolve this matter as soon as possible.
Short Disruption to our service on Thursday 21st May 2020:
Please note that there will be a short disruption to our service on Thursday 21st May between 11:20 and 13:20 as the surgery is carrying out some essential IT updates. Patients will still be able to contact the surgery but we will not have access to medical records or the appointment book. If you can safely avoid calling during this period please do so.
Thank you for your understanding.
Please see our Home Page for all the very latest advice and guidance on the Covid-19 pandemic.
The DadPad is an easy-to-use resource for new dads and dads-to-be, packed with relevant information. Its aim is to provide new fathers with guidance on how to develop the mindset, confidence and practical skills needed to meet their babies’ physical and emotional needs.
Building a strong attachment will not only enable dads to better enjoy their new role but also contribute towards positive long-term social, health and educational outcomes for their babies. Crucially, the DadPad also provides dads with guidance on how to support, and seek help for, their partners and themselves as they adjust to their new roles, and cope with the physical and emotional strains that this can place on individuals and relationships.
The DadPad covers topics such as:
The Somerset DadPad app is available for free download on both Apple and Android devices. For more information about the DadPad click here
Use Patient Access to book appointments, request medications and view your medical record.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.