Please click on the link below to visit our Patient Advice and Information pages for more information abouth the new
Please click on this link to view the letter from Somerset CCG:
Click on the link below to go to our Covid-19 information page were you will find an update of the roll-out of the Covid-19 Vaccination programme:
Please click on the link below to visit our Recruitment page.
Please click on the link below to view our latest Newsletter
Wells Health Centre, Wells City Practice, Glastonbury Surgery, Glastonbury Health Centre and Vine Partnership form the West Mendip Primary Care Network ( PCN) , who are working together as a group of GP practices to roll out the local NHS vaccination programme in Somerset. West Mendip PCN is a patient population of over 50,000 people.
Currently all vaccines are being delivered from Local Vaccination Centres, for the West Mendip PCN this is at West Mendip Community Hospital, in Glastonbury. Somerset CCG has been very generous in allowing us to use this purpose built facility which is well-suited to deliver this vaccination programme.
To date no GP practices have been able to vaccinate within their own practice unless they have been designated as the ‘local vaccination centre’ for their PCN. We are currently working through guidance that we hope will make this possible in the near future.
To ensure equity amongst the five practice populations, each practice is allocated a number of vaccine appointments based on the number of patients they have in each vaccine priority group (as specified by the Joint Committee on Vaccinations and Immunisations who are centrally co-ordinating the national vaccination programme).
We are working through these groups as a PCN to ensure no patient practice area has a greater or lesser access to this very important vaccine and that the most vulnerable receive it as soon as possible.
People in the highest priority groups are being contacted by their local GP practice to attend a vaccination appointment in line with scheduled vaccine deliveries.
These vaccines are being given as quickly as we are receiving them, however, we do not yet have regular or reliable deliveries.
Once we have a stable and predictable supply, we can plan further ahead and book patients as we do for any other planned vaccination. People who are aged over 80 that have not yet had the vaccine will also receive a letter from the NHS to invite them to their nearest mass vaccination site, but if people are unable to travel or would rather wait for an appointment closer to home, they can wait to be contacted by their local GP-led service over the next few weeks.
We are not able to be any more precise about time scales at the moment. We ask that people do not contact their GP surgery regarding the timing or date of their vaccination appointment as we are working through this, and we need to ensure staff are available to both support the vaccination programme and people’s day to day health and care needs.
We can assure you, everyone will be called
If you have any further queries about the Covid vaccination roll out please contact the Somerset CCG Patient Advice and Liaison Service (PALS).
NHS Somerset Clinical Commissioning Group,
Telephone us: 08000 851067
Email us: email@example.com
You may be aware that recently there has been much discussion concerning the length of time necessary between the first Covid-19 vaccination and the second. Initially it was planned that the 1st and 2nd appointments for the vaccine were scheduled to be 3 weeks apart. The recent discussion has suggested that the break between the 1st and 2nd vaccine could be extended up to 12 weeks.
Wells Health Centre will be continuing with the original plans for all those patients who had their 1st vaccination at the West Mendip Hospital in Glastonbury. Therefore, if you have had your 1st vaccination please attend for your 2nd vaccination AS ORIGINALLY BOOKED/PLANNED
You can now access hundreds of self-help videos by clicking on the link below. Areas range from Allergies to Heart Problems to Vaccinations. There is also an app available on that website.
Young Somerset has launched virtual hubs for young people and their parents/guardians to talk about wellbeing and mental health support available in Somerset.
Engage Consult (our online consultation process) can be set-up so that Carers can send in queries/scripts on behalf of those they care for. So far we have received queries on medical matters, referrals and medications It is not a service for use in an emergency but it is quick and easy to set-up and allows the user to send queries at a time that is convenient to them. The Practice aims to respond to all queries on the day we receive them. We would encourage all our Carers to take up this opportunity. Please click on the link below to see the Guide for Carers.
We are introducing online consultations on Monday 1st June; please revisit these pages in June to find out more. 'Engage Consult' allows patients to communicate securely and safely online with the surgery about non-emergency medical conditions or admin questions. It also offers 24/7 access to symptom-specific self-help information and easy access to other local NHS and self-care services.
Please see our Home Page for all the very latest advice and guidance on the Covid-19 pandemic.
The DadPad is an easy-to-use resource for new dads and dads-to-be, packed with relevant information. Its aim is to provide new fathers with guidance on how to develop the mindset, confidence and practical skills needed to meet their babies’ physical and emotional needs.
Building a strong attachment will not only enable dads to better enjoy their new role but also contribute towards positive long-term social, health and educational outcomes for their babies. Crucially, the DadPad also provides dads with guidance on how to support, and seek help for, their partners and themselves as they adjust to their new roles, and cope with the physical and emotional strains that this can place on individuals and relationships.
The DadPad covers topics such as:
The Somerset DadPad app is available for free download on both Apple and Android devices. For more information about the DadPad click here
The NHS App gives patients a simple and secure way to access a range of NHS services on their smartphone or tablet. The NHS App is owned and run by the NHS.
The NHS App enables people to:
The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months.
You can click on the link below to view a short video about the NHS app:
To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.
Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.
When you've downloaded the app, you will need to set up an NHS login and prove who you are. The NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
Download the NHS App from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving licence) to hand.
We have two online service options for our patients: Engage Consult and Patient Access. Please note that you will need a separate account and log-in details each of these options.
Engage Consult - allows you to send in queries and request advice and guidance from the team here at the surgery, and you can request medications. You do not see a list of your current Repeat medications when you use this option. Click on the 'Consult' option just above if you wish to use this option.
Please do not send requests for assistance for medical problems using the 'Administrative Query or Question' option as they will be returned to you. We would expect to see a request for a GP letter or similar in an Administrative query. There are important, automatic safety checks/alerts that are in place for medical requests that are not in place for Admin queries.
Patient Access - allows you to book appointments (although we are not currently using this option during the pandemic), view your medical record online and request your current repeat medications. You will see a list of your Repeat medications using this option and you have the option to send us a message but only when you are requesting any repeat medications. Click on the link below to go to Patient Access to Sign in or Register:
My Diabetes My Way Somerset is a website for people with diabetes and their carers. It contains information resources that can help you understand more about your diabetes and explains how you can more effectively manage the condition. In addition to this information, you can also access your diabetes records. Data are collected from your GP notes, hospital diabetes clinic records, eye screening service and laboratory blood tests.
People who use the service say that it improves their knowledge to help them meet goals, improves motivation to make improvements and acts as a reminder for discussions during appointments. The service is not a replacement for your normal care, but helps you to monitor your results before, during and after contacts with your healthcare team.
If you wish to find out more about the service before you register please email the My Diabetes My Way team for more information: firstname.lastname@example.org
Use Patient Access to book appointments, request medications and view your medical record.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.