Community Staff

Home Visits

It is important that the very best use is made of all NHS services so that as many housebound patients as possible can be seen by NHS staff and teams. Home visits are a valuable resource and provide a real benefit to many patients. However, there have been a significant number of occasions that have been recorded by the community teams where they have arrived at a patient’s home only to discover that have they popped out to the shops or are visiting family.¬† The following definition of housebound will be used in order to determine allocation of resources:

‘A person who is unable to leave their place of residence without the support of an ambulance, two people, or where based on clinical judgment, you would not expect the patient to attend the surgery’.

If there are any changes to your availability for a home visit appointment please ensure you contact the relevent team to discuss this.


Health Visitors

Telephone: 0300 323 0118

Our health visitors are fully qualified nurses with special training in family health. They offer advice, a home visiting service and hold regular weekly clinics.

Community Nurses

Telephone: 0300 323 0022 (8am-6pm, Monday to Friday); 111 out of hours

Our community nurses are a branch of the nursing profession offering healthcare services to housebound patients who cannot attend the surgery but need nursing care and for whom admission to hospital is not necessary or desirable. This help may include:

Visits from members of the nursing team to give skilled care or specialist treatments.

Information about and/or referrals to other community services.
Support if you are caring for another family member.

Teaching you or a relative ways in which you can lead as independent a life as possible.

Confidential advice about nursing matters.

24 hour access to the nursing service.

Maternity Advice Line

In the first instance call your midwife – Anna Wilcox on 07785 424 824 for June, and then it’s Caroline Hand.

The Maternity Advice Line service is available 24/7 and led by midwives and nurses, call if you have any questions regarding your pregnancy –¬†Telephone: 01823 343985