Walk-In Blood test clinics
Please note that our as of 1st April 2019 our NEW schedule for these Walk-In clinics are as follows:
Monday – 0815 to 1130
Wednesday – 0815 to 1130
Friday – 0815 to 1130
Please ALWAYS ensure you let a member of the reception team know you are here and they will book you in – if you do not do this, the clinician will not know you are here and will not call you for your appointment.
These are for blood tests that have been requested by one of our clinicians – patients cannot decide for themselves that they wish to have blood tests. If you have any questions please make a telephone appointment to discuss this with your GP.
Asthma, diabetes and other long-term conditions
Our nursing team hold regular diabetes, asthma, hypertension and healthy heart clinics. Advice from the practice nurses may be obtained at any time by appointment.
The NHS Breast Screening Programme offers breast screening to all women over the age of 50. You should automatically be called for screening when you reach the age of 50 but if you have any concerns you should discuss these with your GP.
If you give up your time, without pay, to look after a family member, a friend, or a neighbour who is ill, frail, or has a disability, then you are a carer.
You may be a parent carer, a young carer, or care for an older person.
If you regularly look after someone in a caring capacity, the Somerset Carers Service can support you with advice and guidance. Caring for another person is very rewarding, but can also be overwhelming and lonely at times.
Somerset Carers Service links you to groups & events in your area, to find facts and information that will help the person you are caring for with their particular needs.
You will find specific support for your unique situation; and our Carers Agents are on hand to help and guide you. If you can’t find what you are looking for, contact us via our Live Chat, Advice Line or Text service.
Advice Line: 0800 316 8600 Text ‘Carer’ to 78070 Go to www.somersetcarers.org
A leaflet for Young Carers is available.
Cervical smears can be arranged with a doctor or nurse. In conjunction with the Health Authority we operate a computerised system to call women between the ages of 24 and 49 for a smear every three years and women between 50 and 64 every five years.
Assessment, and advice is carried out by both doctors and health visitors. The key checks are as follows:
- 6 weeks Developmental check with the doctor.
- 6 to 9 months Developmental assessment and hearing rest with your health visitor.
Contraception C-Card Service
There is a contraception and Sexual Health App available on Android and Apple devices. (click the links below to find them)
Contraception and Sexual Health Services is a useful website for young people and be found by clicking the pink logo above.
We offer an in-house counselling service under contract to Somerset Partnership NHS Trust. If you need the services of a counsellor please discuss this with your doctor.
We have again started offering ear syringing. Before requesting an appointment please follow the steps below. If you still have a problem after following these steps then call the surgery for an appointment.
Wax can usually be cleared by putting 2 or 3 drops of ordinary olive oil down the ear 3 times a day for 3 weeks. Please read our patient guidance leaflet Treatment of Ear Wax
We offer a complete service during routine appointments with your doctor. This includes the removal of intra-uterine contraceptive devices at the practice or arranging for the fitting of them.
Help with emergency contraception is available from your GP. You have 3 days in which to act to try and prevent a pregnancy. During Bank Holidays emergency contraception may be obtained through Accident & Emergency Departments.
Health Connections service
Health Connections Mendip is a health and wellbeing service available to patients. Patients can talk to a health connector at the surgery to find out about local activities, support and services available, and can also arrange one-to-one appointments to speak to a Connector. Further info is available on the Health and Wellbeing page.
Various members of the primary health care team are involved in aspects of health promotion. Topics covered Include: stopping smoking advice
- dietary advice
- sexual health
- mental health
- advice on alcohol consumption
- accident prevention
- skin cancer prevention
Doctors see patients for antenatal care during normal surgery appointment times. Regular antenatal clinics are held by the midwife. The midwife also arranges postnatal care of patients at home as required.
Our treatment room is fully equipped for minor procedures carried out under a local anaesthetic. Your own doctor will arrange minor surgery for you if required.
To understand some of the benefits of records access watch this Patient Access video
If you don’t already have an account you can sign up to Patient Access or ask at Reception for a registration letter. Before access is enabled you will need to bring in photo ID, and complete a short questionnaire (download below, or available in Reception) to ensure you understand the implications of online access to your medical records. Note this applies even if you already have a Patient Access account for ordering medication or booking appointments.
Print and bring the Patient Access Application Form March 2018 along with your photo ID and proof of address to Reception.
A large number of tests and investigations are undertaken every day. If several tests are taken at your appointment, the results may arrive back at different times. It can take several days before your doctor sees the full set. We do not have the capacity to contact you with every result, or for you to phone in or see a doctor to get your results. Consequently, you will only be contacted if a test result is abnormal. We would encourage you to set up a Patient Access account to view your own results online – ask at Reception, however if the doctor specifically asks you to phone in to get your results, please only do this between 2-3pm when phone lines are quieter.
All laboratory tests results are dealt with in strictest confidence.
The practice nurses will give advice on foreign travel and any other immunisations required.
A minimum of six weeks’ notice is required. If you are unable to give this, you may wish to check whether we have an available appointment. If the nurses are fully booked you should be prepared to arrange your immunisation through a private travel clinic.
Not all travel vaccinations are available from the surgery at no cost; some drugs such as for malaria prophylaxis have to be purchased by the patient from a pharmacist (some on a private prescription – private prescriptions are charged at £10).
For Yellow Fever vaccination, which will incur a charge, the following are able to help:
Glastonbury Surgery – 01458 833666
The Park Medical Practice Shepton Mallet – 01749 334383
Victoria Gate Surgery Taunton – 01823 275656
Travellers who require Hepatitis B vaccine (which is a course of 3 vaccinations) will incur a charge for each vaccination which is to be paid at the time of each appointment. Please ask reception for the current charge when you book your appointment.
Useful travel websites –
Fit for Travel – a public access website provided by the NHS (Scotland). It gives travel health information for people travelling abroad from the UK
Travel Form: You can save time by downloading and completing the holiday vaccination questionnaire. Bring or post to the surgery and book a 20 minute travel appointment (per patient) with one of our practice nurses.
Baby immunisations –
You will receive notification of an appointment directly from the Health Authority. It is important that you bring the invitation card, your child’s’ red book and the consent form to every visit. If your child cannot attend or is unwell please contact the surgery Tel 01749 672137 and let us know, we will not give an injection if your child is unwell – the Health Authority will then send another invitation.
REMINDER FOR THE DAY:
1. Is your child well?
2.Have you got your red book?
3.Have you got your appointment invite card?
4. Have you signed your consent form?
NHS Immunisation – the most comprehensive, up-to-date and accurate source of information on vaccines, disease and immunisation in the UK.
- Tetanus & Polio Protection against tetanus and polio should be kept up to date. A full primary course with a booster at 15 years of age should be followed by at least two boosters at 10 year intervals to protect throughout life.
- Influenza vaccination Annual protection against influenza is offered to patients aged 65 and over and those at high risk, e.g., with chronic heart, chest and breathing disorders, and diabetes. Clinics are held annually between September and November and advertised well in advance on the Home Page and in the waiting room.
- Pneumococcal vaccination A single dose is also recommended for adults aged 65 and over. Pneumococcal immunisation is also recommended for people of any age who have certain diseases that put them at risk, e.g., asplenia or splenic dysfunction.