17.12.18 – Requests for copies of Notes

The surgery receives many requests for copies of patients’ notes from solicitors or insurers acting on behalf of the patient. Before we are able to release any notes we need to be sure that you, the patient, have given appropriate consent to allow us to release the copies of notes requested. To this end we will contact each patient to ensure that they understand the scope of the notes being released and to confirm they have given consent.

Please note that from 1st January 2019 any notes that we copy in response to the above mentioned requests will be held at the surgery pending the patient collecting them from us. We will inform you when the notes are ready for collection and you will need to bring in two forms of ID (one with photo and one with address) when you come to collect them. It will then be that patient’s responsibility for posting them on to the solicitor.


Many thanks

Wells Health Centre