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Wells Health Centre

Welcome to the Wells Health Centre website

Latest News:

Christmas opening hours
Monday 22nd Dec   Open normal hours
Tuesday 23rd Dec   Open normal hours
Wednesday 24th Dec   Open normal hours
Christmas Day      CLOSED
Boxing Day    CLOSED
Monday 29th Dec   Open normal hours
Tuesday 30th Dec   Open normal hours
Wednesday 31st Dec   Open normal hours
New Year’s Day   CLOSED
Friday 2nd Jan    Open normal hours
Normal hours are 8 a.m. - 6.30 p.m.
When closed please telephone 111
(unless it is a 999 emergency)

Ear Syringing
A new guidance leaflet is available by clicking here.  Ear wax needs to be softened for 14 days; ear syringing is only considered if these recommendations have proved to be unsuccessful. 

Dementia Diagnosis 

The NHS Commissioning Board has recently rolled out a scheme offering to pay GP Practices £55 for each additional patient diagnosed with dementia.
This is to enable practices to ‘earn back’ some of the funding that has been taken away from other areas. Wells Health Centre have decided not to take part in this scheme. We want our patients to be absolutely clear that our only motivation when making diagnoses (such as dementia) is the best interests and care of our patients

As Katherine Murphy (chief executive of the Patients Association) put it: “The scheme is a distortion of good medical practice. It is putting a bounty on the head of certain patients. Good GPs will be diagnosing their dementia patients already. This seems to be rewarding poor GPs.”
If you have concerns about your memory or that of someone close to you, we would encourage you to discuss this with a clinician as we always have done.
More information about dementia can be found and
The Friends and Family Test 

In November 126 patients answered the Friends and Family Test question:"We would like you to think about your recent experiences of our service. How likely are you to recommend our GP Practice to friends or family if they needed similar care or treatement?"

Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely Don't know Total responses
116 10 0 0 0 0 126

Would you recommend us? Please take the Friends and Family Test in Reception each time you visit, or click on the poll above if you haven't already.

Would you like to know how to get the most out of your 10 minute appointment?

A new leaflet is available full of tips on how to get the most out of a consultation with your doctor click here

Online medical record viewer for patients

Good news for patients who have a Patient Access account for ordering medication and booking appointments - it is now possible to view your Summary Care Record information online. Patient Access is a nationally renowned service that offers Wells Health Centre patients a secure online service. If you would like to register please go to the Patient Access Online page of this website.  If you have problems registering online please ask reception to print you a Patient Access registration letter.

Text messaging service

We have temporarily suspended the lab results messaging service to mobile phones from November 2014 and hope to have it up and running again in the coming weeks. It is still possible to receive appointment reminders by text.

New Service Directory

A new service directory for Mendip support groups and services is now available. click here.

Patient Participation 2013-14

A report on patient engagement over the last year is published on the Patient Participation page, along with survey reports. Thanks go to the PPG and to all patients who completed questionnaires and took part in online surveys. Many useful suggestions were received, some of which have been put into action. service

NHS England will launch a modern data service called in late Autumn 2014. The service will use patient data to improve the way healthcare is delivered for all. If you would like to opt-out please ask at Reception. For further information please see the Surgery News page.


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