Welcome to the Wells Health Centre website
The Friends and Family Test
In June, 20 patients answered the Friends and Family Test question:"We would like you to think about your recent experiences of our service. How likely are you to recommend our GP Practice to friends or family if they needed similar care or treatment?"
|Extremely likely||Likely||Neither likely nor unlikely||Unlikely||Extremely unlikely||Don't know||Total responses|
Would you recommend us? Please take the Friends and Family Test in Reception each time you visit, or click on the poll above if you haven't already.
Your Named GP
When you register at Wells Health Centre you are allocated a GP. If you don't know who your named GP is please ask when you next contact the surgery.
NOTICE – POTENTIAL TELEPHONE SCAM
Somerset residents are being asked to be aware of a potential telephone scam. It follows reports to Somerset Clinical Commissioning Group (CCG) about people receiving unsolicited phone calls offering to sell vitamins. The callers often claim that they are phoning from or on behalf of the consumers GP surgery. The consumer is asked about their health and medication and advised to purchase specific health supplements such as Omega 7 Sea Buckthorn Oil.
Andy Knight, Somerset CCG’s Counter Fraud Manager, says that "GP surgeries would never contact patients in this way and try to sell vitamins, drugs or other supplements. Consumers who buy from such cold callers risk paying inflated prices for supplements that are of little or no benefit to their particular health issue. Anyone contacted in this way should end the call immediately and should not disclose personal information or bank account details."
Anyone receiving such a telephone call is advised to report it to Action Fraud on 0300 123 2040 or online at www.actionfraud.police.uk.
People can help to reduce the number of cold calls they receive by registering with the telephone preference service by calling 0845 070 0707 or online at www.tpsonline.org.uk
Text messaging service
We have temporarily suspended the lab results messaging service to mobile phones from November 2014 and hope to have it up and running again when software issues have been resolved. It is still possible to receive appointment reminders by text.
Wells Health Centre's latest patient information leaflets
Get the most out of your 10 minute appointment
Confidentiality of patient information and information sharing
When time is getting short, end of life planning
Booking an appointment with a GP or Nurse Practitioner